{"id":5632,"date":"2021-03-26T11:55:04","date_gmt":"2021-03-26T15:55:04","guid":{"rendered":"https:\/\/dev.simple-credit.ca\/foire-aux-questions"},"modified":"2021-11-22T14:28:52","modified_gmt":"2021-11-22T19:28:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.simple-credit.ca\/en\/faq","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"
[et_pb_section fb_built=”1″ disabled_on=”off|on|on” _builder_version=”4.9.4″ _module_preset=”default” z_index=”9999″ custom_margin=”-40px||||false|false” custom_padding=”0px|0px|0px|0px|false|false”][et_pb_row disabled_on=”off|off|off” _builder_version=”4.9.2″ _module_preset=”default” background_color=”#b01f3f” width=”100%” custom_padding=”10px|0px|10px|0px|false|false” link_option_url=”https:\/\/clients.simple-credit.ca\/clients\/application\/create\/” background__hover_enabled=”on|hover” background_color__hover=”#85c4d5″ background_enable_color__hover=”on”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#FFFFFF” text_orientation=”center”]<\/p>\n
ASK FOR A LOAN<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_6,1_6,1_6″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.9.4″ _module_preset=”default” custom_padding=”0px|0px|0px|0px|false|false” custom_css_main_element=”text-align:center !important;”][et_pb_column type=”1_2″ _builder_version=”4.9.4″ _module_preset=”default” background_color=”#699cca” custom_padding=”12px||10px||false|false” link_option_url=”https:\/\/dev.simple-credit.ca\/en\/renew” custom_css_main_element=”max-width:40%;||width:40%;” custom_css_main_element_last_edited=”off|desktop” custom_css_main_element_phone=”max-width:40%;||width:40%;”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#FFFFFF” text_orientation=”center” locked=”off”]<\/p>\n RENEW<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.9.2″ _module_preset=”default” background_color=”#D6D6D6″ custom_padding=”12px||10px||false|false” link_option_url=”https:\/\/clients.simple-credit.ca\/accounts\/signin\/?next=\/” custom_css_main_element=”width:30%;||max-width:30%;||text-align:center !important;”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_orientation=”center”]<\/p>\n CLIENTS<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.9.2″ _module_preset=”default” background_color=”#f9f9f9″ custom_padding=”15px||10px||false|false” link_option_url=”tel:514-904-4028″ custom_css_main_element=”width:15%;||max-width:15%;”][et_pb_blurb use_icon=”on” font_icon=”%%264%%” icon_color=”#384952″ use_icon_font_size=”on” icon_font_size=”14px” _builder_version=”4.9.2″ _module_preset=”default” max_height=”20px”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.9.2″ _module_preset=”default” background_color=”#f9f9f9″ custom_padding=”15px||10px||false|false” link_option_url=”mailto:info@dev.simple-credit.ca” custom_css_main_element=”width:15%;||max-width:15%;”][et_pb_blurb use_icon=”on” font_icon=”%%238%%” icon_color=”#384952″ use_icon_font_size=”on” icon_font_size=”14px” _builder_version=”4.9.2″ _module_preset=”default” max_height=”20px”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.4″ _module_preset=”default” background_color=”#a22e42″ custom_margin=”-40px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px||false|false” saved_tabs=”all”][et_pb_row _builder_version=”4.9.4″ _module_preset=”default” custom_padding=”10px||10px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.9.4″ _module_preset=”default”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font=”|800|||||||” text_text_color=”#FFFFFF” text_orientation=”center”]<\/p>\n Your # 1 reference for financial endorsement<\/strong><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.4″ _module_preset=”default” background_image=”https:\/\/dev.simple-credit.ca\/wp-content\/uploads\/2021\/03\/Background-Rond-2.png” z_index=”1″ custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|20px|50px|20px|false|false” background_last_edited=”on|phone” background_size_phone=”cover” background_position_phone=”top_left” custom_css_main_element=”background-attachment:fixed;” border_width_bottom=”50px” border_color_bottom=”#1D658C” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”background-attachment:scroll;”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.9.2″ _module_preset=”default” max_width=”1280px” custom_padding=”0px||0px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default” custom_padding=”50px||||false|false”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font=”|500|||||||” text_text_color=”#3c3d4a” text_font_size=”18px” text_line_height=”1.3em” header_text_align=”center” header_font_size=”38px” header_line_height=”1.2em” header_2_font_size=”20px” header_2_line_height=”1.7em” text_orientation=”center” header_font_size_tablet=”” header_font_size_phone=”10vw” header_font_size_last_edited=”on|phone”]<\/p>\n We\u2019re regularly asked several questions, and we have gathered them here to help you better. [\/et_pb_text][et_pb_button button_url=”https:\/\/dev.simple-credit.ca\/en\/contact-us” button_text=”CONTACT US” button_alignment=”center” _builder_version=”4.9.4″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#af1f3f” button_border_width=”0px” button_border_radius=”0px” button_font=”|600|||||||” custom_margin=”||||false|false” custom_padding=”5px||5px||false|false”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.2″ _module_preset=”default” background_color=”#FFFFFF” use_background_color_gradient=”on” background_color_gradient_start=”rgba(0,0,0,0)” background_color_gradient_end=”#ffffff” background_color_gradient_direction=”90deg” background_color_gradient_end_position=”50%” background_color_gradient_overlays_image=”on” background_enable_image=”off” parallax=”on” custom_padding=”|0px||0px|false|false” background_last_edited=”on|phone” use_background_color_gradient_phone=”off”][et_pb_row _builder_version=”4.9.2″ _module_preset=”default” width=”100%” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width:95% !important;||min-width:95% !important;”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_accordion closed_toggle_background_color=”RGBA(0,0,0,0)” _builder_version=”4.9.4″ _module_preset=”default” border_width_all=”0px”][et_pb_accordion_item title=”What are the eligibility requirements?” _builder_version=”4.9.4″ _module_preset=”default” open=”on”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer loan endorsement everywhere in Canada?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n Yes, Simple Credit operates in all provinces of Canada. In addition, most of our advisors are bilingual and ready to answer you in the language of your choice.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How long will it take to get my money?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n Thanks to our Interac Express service, it is possible to receive your personal loan in less than one hour following the signing of your contract with the lender. Regular deposits can take from 24 to 48 hours. Conditions may vary from one product to another.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What rates are available on personal loans?” open=”off” _builder_version=”4.9.4″ _module_preset=”default”]<\/p>\n The interest rate offered by one of our lenders is as low as 8.95% which is 2.24% for a 3-month term.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How long will it take for me to know if I am approved?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n Once your application is completed, if you meet our 4 basic criteria, you will receive a response within one hour during business hours. Please note that during high traffic periods, it may take longer.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are the reasons why my application may be denied?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I am self-employed or under a plan other than an employee, am I eligible?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n Yes, however, you must meet all eligibility criteria, including having a stable and minimum source of income of $1,200.00 per month. <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Is the process secure and confidential?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n Yes, we exceed the highest industry standards and your application is 100% confidential.<\/p>\n Regarding the instant banking verification platform, our partner is Flinks Technology, here is the link to visit their website: http:\/\/flinks.io\/<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I apply?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n You can apply directly on our website using our web form or by phone with an advisor at [\/et_pb_accordion_item][et_pb_accordion_item title=”I filled out the application form and it doesn’t work?” content_tablet=”<\/p>\n First, make sure that all fields are filled in correctly with the right information. Incorrect or incomplete information automatically prevents the form from being sent. If the problem persists, please contact us at 514 904-4028<\/a>.<\/p>\n ” content_phone=”First, make sure that all fields are filled in correctly with the right information. Incorrect or incomplete information automatically prevents the form from being sent. If the problem persists, please contact us at 514 904-4028<\/a>.” content_last_edited=”on|phone” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n First, make sure that all fields are filled in correctly with the right information. Incorrect or incomplete information automatically prevents the form from being sent. If the problem persists, please contact us at 514 904-4028.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”If I have a problem with the reimbursement, what should I do?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n If you are having trouble with reimbursement, you should first contact your lender at 514-904-4028. It will then be possible to look at your situation and make a payment agreement based on the frequency of your cash flow. [\/et_pb_accordion_item][et_pb_accordion_item title=”Is it possible to get another cash advance even if I haven’t finished paying my current loan?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n No problem, just contact us to verify how much you can get as a new advance. You will receive your deposit in less than an hour if you use our Interac Express service *Some conditions apply. <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is a Simple Credit virtual branch?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n We consider a virtual branch to be an accredited and qualified partner in the financial community (business or individual) who refers customers to us to get a product from Simple Credit. <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I don’t have a fax machine, where can I find one?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I get a copy of my bank statement and\/or a sample cheque?” _builder_version=”4.9.4″ _module_preset=”default” open=”off”]<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.9.4″ _module_preset=”default” background_image=”https:\/\/dev.simple-credit.ca\/wp-content\/uploads\/2021\/03\/Vector-Smart-Object-27.png” custom_padding=”28px|20px||20px|false|false” custom_padding_tablet=”” custom_padding_phone=”|5px||5px|false|false” global_module=”5515″][et_pb_row use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.9.4″ _module_preset=”default” width=”100%” max_width=”2560px” module_alignment=”center” custom_padding=”10px|||||” custom_css_main_element=”text-align: center !important;”][et_pb_column type=”4_4″ _builder_version=”4.9.1″ _module_preset=”default”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font=”|300|||||||” text_line_height=”2em” custom_margin=”-50px||||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” text_font_size_tablet=”” text_font_size_phone=”12px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”” text_line_height_phone=”1.5em” text_line_height_last_edited=”on|phone”]<\/p>\n <\/p>\n <\/p>\n <\/center><\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/clients.simple-credit.ca\/clients\/application\/create\/” button_text=”Get my endorsement now” button_alignment=”center” _builder_version=”4.9.4″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#af1f3f” button_border_width=”0px” button_border_radius=”0px” button_font=”Muli|700|||||||” custom_margin=”30px||||false|false” custom_padding=”5px||5px||false|false” locked=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.2″ _module_preset=”default” background_image=”https:\/\/dev.simple-credit.ca\/wp-content\/uploads\/2021\/03\/Vector-Smart-Object-copy-46.jpg” z_index=”999″ custom_padding=”|20px||20px|false|false” global_module=”5516″ saved_tabs=”all”][et_pb_row column_structure=”1_2,1_6,1_6,1_6″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.9.4″ _module_preset=”default” width=”90%”][et_pb_column type=”1_2″ _builder_version=”4.9.4″ _module_preset=”default” custom_css_main_element=”width:40% !important;” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width:100% !important;” custom_css_main_element_phone=”width:100% !important;”][et_pb_image src=”https:\/\/dev.simple-credit.ca\/wp-content\/uploads\/2021\/03\/Vector-Smart-Object-30.png” alt=”simple credit ” title_text=”Vector Smart Object (30)” _builder_version=”4.9.4″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”12px” link_text_color=”#6E7686″]<\/p>\n Simple Credit specializes in analyzing borrowing capacity and endorsements for individuals. Our goal is to find the credit that best meets the needs of our clients regardless of their financial situation. We guarantee flexible and fast service. Put simply, across Canada, we are here for you.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.9.4″ _module_preset=”default” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width:40% !important;” custom_css_main_element_phone=”width:100% !important;”][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” header_2_font_size=”16px” border_width_bottom=”1px”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”12px” link_text_color=”#6E7686″]<\/p>\n Personal loans <\/a><\/p>\n Loan endorsement<\/a><\/p>\n Credit score<\/a><\/p>\n Financial education<\/a><\/p>\n Quick endorsement<\/a><\/p>\n Do business with us<\/a><\/p>\n FREQUENTLY ASKED QUESTIONS <\/h1>\n
Do not hesitate to contact us if you have other questions.<\/p>\n\n
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514 904-4028.<\/p>\n
If you are unable to pay the levy that is being collected, a $50 fee will be applied for non-sufficient funds (NSF).
f you wish to defer a payment, you must contact your lender 72 hours before the date of the payment you wish to defer by phone at 514-904-4028. A $25 fee applies.
In the event of a prolonged deferral of payment, the debt will be transferred to a collection agency.<\/p>\n\n
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\n <\/td>\n
<\/td>\nTRADITIONAL
ENDORSERS<\/span><\/td>\n<\/tr>\n\n No minimum credit level<\/span><\/td>\n
<\/td>\n
<\/td>\n<\/tr>\n\n Flexible payment plans<\/span><\/td>\n
<\/td>\n<\/td>\n<\/tr>\n \n Offers a cash back program<\/span><\/td>\n
<\/td>\n<\/td>\n<\/tr>\n \n Paper-free<\/span><\/td>\n
<\/td>\n<\/td>\n<\/tr>\n \n Benefits of free enrolment <\/span><\/td>\n
<\/td>\n<\/td>\n<\/tr>\n \n Competitive interest rate<\/span><\/td>\n
<\/td>\n
<\/td>\n<\/tr>\n\n E-Transfer in a few minutes<\/span><\/td>\n
<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Useful links<\/h2>\n